Privacy Policy

ROOTMASTER

Last Updated: October 24, 2026

Introduction

ROOTMASTER ("we", "our", or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how information may be collected, used, processed, and protected when you use our mobile application and related services.

1. Information We Collect

Depending on the features you use, we may collect or process the following information:

  • Account information: Name, email address, username, and user or account identifiers used for authentication and account management.
  • Device and notification information: Firebase Cloud Messaging (FCM) registration tokens and related identifiers used to deliver notifications.
  • Service information: Information you submit through the app's web interface to access your account, request top-ups, or use other services.
  • Technical information: IP address and relevant technical information processed for security, troubleshooting, and service operation.
  • Contact information: Mobile number or other contact details, if you provide them through the app or its services.
  • Transaction information: Top-up requests and related transaction records, where applicable.

The information collected depends on the features you use and the information you provide. We do not intend to collect information that is unnecessary for providing or maintaining our services.

2. How We Use Your Information

  • Authenticate users and manage accounts.
  • Provide app functionality and related services.
  • Process game top-up requests and related transactions.
  • Deliver notifications and service updates.
  • Respond to customer support requests.
  • Maintain security, troubleshoot issues, and help prevent fraud.
  • Meet applicable legal and regulatory obligations.

3. Google Sign-In and Third-Party Services

If you sign in using Google, information made available through the authentication process, such as your name, email address, and account identifier, may be processed to authenticate you and provide account functionality.

The app uses Firebase Cloud Messaging to support notifications. A device registration token may be sent to our server and associated with your account so that notifications can be delivered.

We may use Google Play Services, Google Sign-In, Firebase Cloud Messaging, hosting providers, and other service providers necessary to operate the app. These providers may process relevant information in accordance with their applicable privacy policies and terms.

4. Data Sharing

We do not sell your personal information. Information may be processed by service providers that help us operate the app, authenticate accounts, deliver notifications, host our services, and provide requested features.

We may also disclose information where required by law or where reasonably necessary to protect our users, services, rights, or security.

5. Data Security

We use reasonable technical and organizational measures to protect personal information against unauthorized access, loss, misuse, or alteration.

Data transmitted between the app and our servers is protected using HTTPS where supported by the relevant connection. No method of electronic transmission or storage can be guaranteed to be completely secure.

6. Data Retention

We retain information for as long as reasonably necessary to provide our services, maintain security, resolve disputes, and comply with applicable legal obligations.

7. Data Deletion Requests

If you would like to request deletion of your account or personal information, contact us at rootmaster.app@gmail.com.

We will review eligible requests and handle them in accordance with applicable laws and any legal or operational retention requirements. Some information may need to be retained where legally required.

8. Children's Privacy

ROOTMASTER is not intended for children under the age of 13. If you believe that a child has provided personal information inappropriately, please contact us so we can review the matter.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be published on this page with an updated revision date.

10. Contact Us

If you have questions about this Privacy Policy or your personal information, contact us at:

Email: rootmaster.app@gmail.com

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